Privacy Policy

Effective Date: August 09, 2026
Last Updated: (v4) August 09, 2026

Vibe Events & Rentals LLC (“Vibe”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website (thatsmyvibe.com), use our web or mobile applications, submit rental requests, purchase products or services, or interact with us on social media. Vibe is the Data Controller responsible for the collection, use, storage, and disclosure of your personal data as described in this Privacy Policy.

1. Information We Collect
We collect a variety of information from you when you interact with our website and web application. By using our services, you acknowledge the collection practices described below.

A. Personal Data Provided Directly

This includes information that can be used to identify you specifically, which you provide voluntarily when you register for an account, request a rental quote, make a purchase, or contact us:

Account & Identity Data: Full name, business name, username, and authentication credentials.

Contact Information: Email address, phone number, billing address, and shipping/event delivery address.

Rental & Transaction Records: Event dates, equipment/inventory choices, rental order histories, communication notes, and service agreements.

Financial Data: Payment card details and billing information. Payment processing is handled by a PCI-compliant third-party payment processor; we do not store full financial card numbers on our servers.

B. Technical & Usage Data (Automated Collection)

When you access our website or web application, our infrastructure automatically processes technical data:
App & Server Logs: IP addresses, browser types, operating systems, device identifiers, system activity logs, and authentication tokens required to deliver secure app functionality.

Network Security Data: Basic web traffic logs, threat intelligence data, and security identifiers used to protect our platform against automated abuse, bot attacks, and security threats.

Website Measurement Data: We use two types of measurement solutions to evaluate website traffic and user engagement:
Cookieless Analytics: Privacy-first, cookieless measurement tools used to collect aggregate, non-identifiable web traffic metrics (such as page views, referral sources, browser/OS types, and country-level location data). These tools operate without setting tracking cookies, creating visitor profiles, or tracking users across third-party websites.
Cookie-Based Analytics: Web analytics services that use persistent cookies to distinguish unique visitors and analyze user engagement over time. These services process technical identifiers, including client IDs, cookie identifiers, device and browser characteristics, IP addresses (processed briefly for coarse geographical location and discarded), and site interaction events.

2. How We Use Your Information
We use the personal information we collect for legitimate business purposes, including:
Contract Fulfillment: Processing rental bookings, fulfilling equipment orders, managing client accounts, and handling payment transactions.
Application Operations: Authenticating users, securing web application sessions, and rendering custom client dashboards.
Customer Support: Responding to inquiries, quote requests, and technical support messages.
Platform Performance & Security: Protecting our systems against fraud, DDoS attacks, unauthorized access, and malicious activity.
Service Improvement: Analyzing aggregate, non-identifiable traffic trends to optimize website performance and user experience.
3. Website Analytics & Cookies

A. Cookieless Web Analytics
We use cookieless web analytics as our primary traffic measurement tool. This service does not place tracking cookies or local storage files on your device, nor does it collect personally identifiable information (PII). Because cookieless measurement processes only aggregate, anonymized metrics without identifying or tracking individual users across sites, prior consent via a cookie banner is not required for this measurement under applicable privacy laws.

B. Cookie-Based Analytics & Analytics Cookies
In addition to cookieless analytics, we use cookie-based web analytics services to analyze user interaction trends and site performance. These services place first-party cookies (such as persistent visitor and session cookies) on your device to distinguish unique visitors and track activity across visits. These cookies are retained for up to 2 years unless cleared manually.
GDPR Consent: For visitors located in the European Economic Area (EEA) or United Kingdom, cookie-based analytics cookies are deployed strictly after you provide explicit consent via our cookie consent banner.
Managing Preferences & Opt-Out: You can manage or revoke your consent at any time using the [Manage Cookies] link in our website footer or by adjusting your web browser settings.

C. Essential Security & Session Cookies
Cookies are small text files placed on your device when visiting a website. We strictly limit our use of cookies to essential and strictly necessary operational cookies:

Security & Bot Detection Cookies: Placed by our network security infrastructure to distinguish legitimate human visitors from malicious automated software and prevent cyberattacks.

Session & Authentication Cookies: Placed when logging into our web application to maintain your secure account session and keep track of active rental order requests.

We do not use advertising, marketing profiling, or third-party behavioral tracking cookies. You may block or delete essential cookies in your browser settings, but doing so may impair application performance or prevent account login.

4. Sharing Your Information & Third-Party Service Providers:
We do not sell your personal data. We share your information with trusted third-party service providers (Data Processors / Service Providers) solely to the extent necessary to operate our business and provide our services:

Event Partners & Subcontractors: To plan, coordinate, and execute your requested events, we may share relevant details (such as event schedules, venue addresses, contact names, dietary preferences, or site requirements) with third-party event service providers (including caterers, venue managers, photographers, florists, and equipment suppliers). We only share the information strictly necessary for these partners to fulfill their specific service commitments for your event.

Rental & Inventory Management Software: Cloud software platforms that manage inventory availability, rental schedules, customer bookings, and order quotes.

Database & API Infrastructure Providers: Secure cloud database and API hosting platforms that store account records, customer entries, and application business logic.

Cloud Infrastructure & Authentication Services: Enterprise cloud infrastructure and authentication platforms used to host web application files, verify user logins, manage database backups, and maintain app stability.

Network Security & Content Delivery Networks (CDNs): Web security services that route web traffic, accelerate content delivery, manage SSL certificates, and protect our infrastructure from DDoS attacks and malware.

Payment Processors: PCI-compliant financial processors that handle secure credit card and ACH transactions.

Cookieless Analytics Providers: Service providers that process aggregate, cookieless web traffic metrics.
Cookie-Based Analytics Providers: Third-party web analytics vendors processing website usage metrics, online identifiers, and technical logs under standard data processing terms to deliver performance reporting.
All service providers are contractually bound to keep personal data confidential and process it strictly under our written instructions. We may also disclose personal information if required by law, subpoena, or to protect the safety and legal rights of Vibe Events & Rentals LLC.

5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, tax, accounting, or regulatory requirements. When evaluating retention periods, we consider the volume, nature, and sensitivity of the data, potential risks of unauthorized use or disclosure, the legal basis for processing, and whether service objectives can be fulfilled through alternative anonymized means. Account and rental records are retained for the duration of your active client relationship and statutory business audit periods.

6. Your Rights

A. California Privacy Rights (CCPA / CPRA Notice)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Right to Know: The right to request information about the categories and specific pieces of personal information we collect, the business purposes for collection, and the third parties with whom it is shared.
Right to Delete: The right to request the deletion of your personal information, subject to legal retention exceptions (such as tax compliance or order records).
Right to Correct: The right to request correction of inaccurate personal information held about you.
Right to Opt-Out of Sale / Sharing: Vibe Events & Rentals LLC does not sell your personal information or share it for cross-context behavioral advertising.


Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.
Categories of Personal Information Collected (Past 12 Months):
Identifiers: Name, email address, phone number, delivery address, user account IDs, IP address, and online identifiers (including cookie IDs).
Customer Records: Billing details, transaction histories, and rental agreements.
Internet/Network Activity: App technical logs, security request records, and non-identifiable aggregate web metrics.

B. European / UK Privacy Rights (GDPR Notice)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):
Right of Access: The right to request a copy of the personal data held about you.
Right to Rectification: The right to request correction of inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): The right to request data deletion where statutory conditions are met.
Right to Restrict Processing & Object: The right to restrict processing or object to processing based on legitimate business interests.
Right to Data Portability: The right to receive your personal data in a structured, machine-readable format.
Right to Lodge a Complaint: The right to lodge a complaint with a European Data Protection Authority or the UK Information Commissioner’s Office (ICO) if you believe our processing of your personal data violates applicable privacy laws.
Legal Bases for Processing:
Performance of a Contract: Processing required to quote, fulfill, and manage rental requests and customer accounts.
Legitimate Interests: Processing required to secure our network, prevent cyber threats, maintain app infrastructure, and evaluate baseline website performance via cookieless analytics (Art. 6(1)(f) GDPR).
Consent: Non-essential analytics cookies and tracking via third-party cookie-based analytics for visitors in the EEA and UK are processed solely based on your prior explicit consent (Art. 6(1)(a) GDPR). You may withdraw consent at any time via our cookie preference manager.
Legal Obligation: Processing required to comply with financial, tax, or legal requirements.

7. Exercising Privacy Rights & Identity Verification
To exercise any of your CCPA or GDPR privacy rights, please submit a request to us at:
Email: [email protected]
Mail: Vibe Events & Rentals LLC, PO BOX 814 Enumclaw, WA 98022
To protect your personal data, we may require identity verification before processing requests (such as confirming access to your registered email account or verifying account information). We respond to legitimate privacy requests within statutory timeframes (45 days under CCPA, 30 days under GDPR).

8. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA) or United Kingdom, we ensure appropriate safeguards are maintained in accordance with GDPR requirements. This includes engaging infrastructure vendors that utilize Standard Contractual Clauses (SCCs) approved by the European Commission or maintain recognized adequate data protection measures.

9. Security & Children’s Privacy
Data Security: We implement appropriate technical, organizational, and administrative security measures (including encryption, secure HTTPS connections, access controls, and firewalls) to protect your information against unauthorized access, loss, or alteration. However, no internet system can be guaranteed 100% secure.
Children's Privacy: Our website and web application are not intended for or directed at children under 16 years of age. We do not knowingly collect personal information from individuals under 16.

10. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy to reflect technical, operational, or legal changes. Any updates will be published on our website and web application with a revised "Last Updated" date.

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Vibe Events & Rentals LLC

Email: [email protected]
Mail: PO BOX 814 Enumclaw, WA 98022